Web Briefings - Managed Services

Insider Tips for Managing Your Mission-Critical Environments

Your IT team is constantly juggling priorities in today's "do more with less" business climate, but regularly operating in fire-fighting mode can be a danger all its own. In our July Web briefing series, we help you "get on top of it all" with proven strategies and techniques from the managed services experts that will save you time, money and aggravation. Our experienced team will take you behind the scenes and share practical and detailed tips for simplifying management, troubleshooting performance, and de-bugging your mission-critical environments. From your Oracle databases and E-Business Suite deployments to storage and e-mail, we share the secrets of our management success and cover it all in this can't-miss Web briefing series. Upcoming topics include:

Now Available On-Demand

Managing your Oracle Database to Save Significant Time, Money and Headaches (Technical Management Level)
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Effectively managing your mission-critical database environment can be a daunting task. Constant changes to the overall technology environment, user demands for near- 24/7 availability and changing security and regulatory requirements can all wreak havoc with your database configurations. In this insightful Web briefing, we take our front-line experience and explain how you can save significant time, money and headaches by addressing six key areas related to your database. We'll discuss specific techniques you can implement to keep your system environment organized and simplify management, recognize key performance problem areas, balance uptime and patching requirements, promote strong security and disaster recovery practices and much more. Whether you have one database or 100, you won't want to miss these proven strategies for database management success.
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Release 12 - Tackle Known Support Issues Head-on (Technical Management Level)
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Upgrading to any new application release inherently creates support issues as bugs pop up unexpectedly, and fixes and patches must be applied. If you've recently upgraded to Oracle E-Business Suite Release 12, you can't miss this "how to" Web briefing. Leveraging Rolta TUSC's cumulative R12 experience, you'll become empowered to resolve production support issues before they impact your bottom line. Our expert technicians will share best practices for managing your environment, communicate step-by-step workarounds and fixes for known R12 bugs, outline strategies to prevent re-occurring issues, and explain how to navigate the Oracle service request system effectively.
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Outsourcing Exchange Server: Choosing the Right Option for You (Technical Management Level)
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If managing your e-mail environment is a constant source of hassle and frustration, you're not alone. Performance issues, erratic e-mail delivery and outright downtime are the inevitable result of messaging environments deployed to meet the corporate budget rather than best practices. Like most companies, you probably can't dedicate staff to e-mail management, and critical maintenance activities fall through the cracks, further exacerbating the issue. Outsourcing management of your Exchange environment can be an ideal solution, but what model makes the most sense for your business? In this Web briefing, we'll explore four best-practice models: Shared, Dedicated, Integrated and Managed Exchange. We'll highlight the operational benefits, limitations and typical cost structures for each, and arm you with critical decision-making criteria, enabling you to determine which solution best fits your organization.
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Tales from the "SAN" Box: Keys to Delivering Availability, Performance and Flexibility (Technical Management Level)
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The business has long expected your IT team to deliver high-speed performance, availability, and rapid application deployment, but it's a feat that has become increasingly difficult with growing data volumes, user communities and 24/7 business hours. If you're struggling to meet critical performance and availability goals, have you considered how your storage configuration may be holding you back? Slow query speed and lengthy database clone and backup durations can all be the result of poorly configured storage environments. In this compelling Web briefing, vendor-neutral Rolta TUSC consultants not only share their proven fixes for these storage issues, but also demonstrate how the right storage solution can positively impact your business.
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