The Value

Database, OS, and Middle-Tier Technical Support Oracle E-Business Suite Functional and Technical Support Reduced Oracle Support Costs Instant Access to Expertise Dedicated Senior DBA Peace of Mind

Managed Services - Remote Support

(technical and functional support)

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Benefit from outsourcing key elements of your IT system

let Rolta TUSC deliver peace of mind for your operations

BUSINESS BENEFITS

Along with peace of mind, benefits of Rolta TUSC Remote DBA Support include:

•	Reliable service - 24x7x365 monitoring and expert administration ensure you receive immediate response to events that threaten the availability of your IT environment.
•	Improved system performance and reduced downtime - Experienced technicians implement new technology features and perform the latest upgrades, maximizing uptime and system performance.
•	Better staffing efficiency - Eliminate concerns about employee turnover, vacations, and sick days. Complete your IT projects faster and at a lower cost.
•	Better customer service - Issues are detected and addressed before they become end user problems.

TESTIMONIALS

"When you're involved with a major outage, you have to have confidence in the people you're working with that they'll identify the source of the problem in a timely manner and implement the solution quickly. Rolta TUSC did just that for us and saved us from a technology disaster." - IT Manager

"We ask everyday how we can lower the costs of producing our products, whether those costs are hidden in the manufacturing process or in the IT department. Rolta TUSC not only saves us money, but also brings transparency and accountability to our IT department by providing a quantifiable and contractual service." - CFO

"Rolta TUSC Managed Services is the best IT investment I ever made. We couldn't spend enough to get the experience and expertise that Rolta TUSC provides." - VP Technology

"Rolta TUSC has seen about every kind of database issue and I cannot think of any other way to bring that level of expertise into our organization. Managed Services is the guardian who never sleeps and makes sure our system is up and well-tuned, 24 hours a day." - VP of Information Technology