The Service

Oracle EBS Hosting Oracle EPM/Hyperion Hosting Microsoft Exchange Server Hosting Microsoft SharePoint Hosting Corporate, Brand and eCommerce Website Hosting

Managed Hosting Services

 Click here to contact us or call 1-800-755-8872 and ask for a Managed Services Sales Executive.
 Click here to download a PDF of the Managed Hosting overview sheet.
 Click here to download a PDF of the Managed Services overview sheet.
 Click here to download a PDF of the Rolta TUSC Overview sheet.

Combining hosting expertise with managed services for optimal support

Mitigate risk, ensure high availability and reduce costs with Rolta TUSC

BUSINESS CHALLENGE

Ensuring high availability for your mission-critical enterprise applications and websites is a significant challenge in today's resource-constrained business environment.

Each application the business introduces to your infrastructure requires multiple technology skills that extend beyond the application itself. To provide stable and secure operations, your staff must also be able to procure, install, tune, maintain, monitor and update the technology and server infrastructure as well as the operating system software. Like many managers, you may be facing difficult budget tradeoffs between wanting to ensure the reliability and availability of your environments and the costs of hiring, retraining and updating the skills of your IT staff.

Beyond personnel requirements, achieving high availability requires continual investment in the server, storage, and network infrastructure supporting your mission-critical applications and websites. With capital budgets tightening every day, money for new hardware is scarce at best.

Businesses are left at a crossroads. There's no question that they can't afford downtime, which impacts both the bottom line and their reputation. Yet, building and managing a highly available environment is a costly and resource-intensive undertaking in its own right.

Companies today need expert administration of multiple and often numerous technologies, access to reliable, flexible and robust IT environments, 24x7x365 monitoring, and the ability to rapidly respond to availability threats. And they need it all at a price they can afford.

With more than 20 years of combined hosting and managed services experience, Rolta TUSC is poised to help. Our consultants expertly design, host, monitor and manage your infrastructure, helping you significantly reduce costs while providing the peace of mind that your systems are available and protected — all the time.

SOLUTION OVERVIEW

With more than 20 years of experience, Rolta TUSC combines a unique mix of consulting, application management and hosting services to ensure the availability, security and performance of your enterprise applications and mission-critical websites. Whether your applications require a single server or a complex, highly available infrastructure, Rolta TUSC consultants work in partnership with you to design a custom infrastructure and management process that will meet your specific business requirements.

An Oracle Certified Advantage partner and a Microsoft Gold Certified partner, Rolta TUSC specializes in creating, hosting and managing highly available environments for mission-critical platforms including: Oracle, Microsoft, and web technologies. We support Linux, Windows and Unix operating environments.

From design and build-out of your infrastructure in our state-of-the-art data centers, to complete monitoring and management of your servers and storage, Rolta TUSC provides the expertise to ensure high availability, recoverability and scalability of your enterprise applications and online presence. We specialize in providing infrastructure design, hosting and full support for: Oracle, Microsoft, and web technologies. Whether your business requires a single server or a complex, global infrastructure, Rolta TUSC provides technology-specific expertise to ensure:

Uptime and Availability - Rolta TUSC's world-class data centers feature fully redundant power and networks, including UPS, routers, switches and firewalls, that serve as the foundation for your custom server/storage architecture.

Responsive Support - We monitor network availability, bandwidth utilization, server disk usage, CPU utilization, memory usage and NIC card activity on a 24x7x365 basis. We also utilize external services to monitor website availability and analyze usage patterns. All monitoring services trigger real-time alerts regarding potential or existing problems, which are resolved rapidly and accurately. Support, security and communication protocols can be customized as needed.

License Version and Change Management - Rolta TUSC applies patches and upgrades as required by your application provider or your business, eliminating the threat of vulnerabilities. We are a Microsoft SPLA licensed provider and ensure that all licensing is appropriately administered.

Disaster Recovery and Backup - Based on your specific recoverability requirements, we implement custom failover and backup policies.

All services are backed by either Rolta TUSC's standard or a customized SLA, providing the peace of mind you need in today's competitive business environment.