The Service

Architecture and Design High Availability and Scalability Systems Migration Center of Excellence Supplemental Expert Support

Database Services – Expert DBA and Database Support

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Overview
In today’s ever-changing technology landscape, it is nearly impossible for any one individual to have expertise in all areas of database design and administration. TUSC’s strength comes from being a network of experts. Our global team routinely encounters technology situations that most systems professionals only encounter once or twice in their entire careers. It is this collective experience that ensures the optimal use of technology, from architecture and design through development and implementation. The database experts at TUSC are considered the best in the industry and the ultimate source of database and database administration (DBA) knowledge. Toe-to-toe, the competition cannot compete with our extensive expertise in the realm of Oracle technology.

Our collective team has truly seen it all. Our database consultants include individuals who have an average of more than 15 years of experience with Oracle. These professionals have witnessed and resolved unusual effects caused by the middle-tier or applications layers, and have been on both the design and operational end of multi-terabyte databases – including backup and recovery.

These are the kind of experts you have on your team when you hire TUSC – experts that are prepared to handle any challenge and that will ensure you maximize your investment in Oracle database technology.

Architecture and Design
Architecture and design is at the center of TUSC’s Database Services offering. Whether it is for a self-contained, business function-level application or an enterprise-wide system, recovery from poor or inappropriate design is difficult at best. TUSC can ensure that the most critical phase of systems development is handled properly and that your architecture is designed to meet your operational requirements.

When it comes to architecture and design, one size cannot and does not fit all. Among the many areas to be considered when architecting or re-architecting a system are: database configuration and features, data refresh, bi-directional data replication, multi-master production site, development and testing support, network topology, hardware, software and storage sizing. TUSC evaluates them all and designs a custom architecture to fit your needs.

Trust your architecture design to the Oracle experts at TUSC. Our hands-on experience will return major dividends.

High Availability and Scalability
High-availability architecture should encompass appropriate redundancy, provide adequate protection from planned and unplanned outages, ensure consistent high performance and feature robust security — all while being easy to deploy, manage and scale. These lofty goals are best achieved by establishing company best practices, based on company experience and industry best practices.

Key goals of implementing best practices include: removing the complexity of design, maximizing availability while minimizing system resource utilization, reducing implementation and maintenance costs, and making it easier to duplicate the environments to other areas of the business. Oracle Maximum Availability Architecture (MAA) is Oracle’s best practices blueprint based on proven Oracle high-availability technologies and recommendations. It includes best practices built around physical components, software features and configuration, and operational disciplines.

Whether your company requires replication, high availability, maximum available architecture, or a “five 9s” environment, TUSC has the expertise with MMA you're looking for.

Center of Excellence
One key challenge for organizations today is establishing best practices for a given technology environment and ensuring that those processes becomes self sustaining with in-house staff. If not approached properly, companies are left with environments that are unnecessarily complex and difficult to maintain.

Through its Center of Excellence training program, TUSC helps establish processes that guide an IT organization around pitfalls, while mentoring in-house staff to ensure long-term productivity gains and self-reliance.

TUSC accomplishes these goals by providing a core team of Oracle experts to work with application development and DBA teams. Over time, the client rotates key resources through the Oracle Center of Excellence. With this rolling knowledge transfer, the client is better able to support Oracle projects and maintain best practice processes.

Systems Migration
Together, TUSC and your IT staff have the right combination of skills to ensure a successful migration. While your staff has expertise in your legacy systems’ database, code, and business rules, TUSC has the expertise in the target platform, which is critical to success.

A database migration is more than a simple mapping of data. It requires an understanding of field-level idiosyncrasies, indexing, parameter-settings and design. A migration of an application can take on several different forms; from porting to a new database, to a re-write in a different development tool. As experts in Oracle technology (database, tools and middle-tier), TUSC ensures that every detail is orchestrated properly — expertise in the target platform is the key to success.

If your target platform is Oracle (database, tools, or middle-tier), TUSC has the expertise to ensure success.

Supplemental Expert Support
Large-scale, in-house efforts often require specific expertise that may not be available within your company at that exact moment. TUSC can provide supplemental expertise through our Database Services group. For shorter-term engagements including spikes in workload that require “just-in-time” resources, TUSC’s Managed Services group is an ideal option.